Contact Us

Contact GraceProm

Thank you for visiting GraceProm. We are dedicated to providing elegant prom dresses, homecoming dresses, wedding guest dresses, and special occasion dresses for customers worldwide. If you have any questions about our products, orders, sizing, shipping, or after-sales service, our customer support team is here to help.

Customer Support

Our team is available to assist you before and after your purchase. Whether you need help choosing the right dress style, checking order information, understanding sizing details, or resolving an issue with your order, please feel free to contact us.

Email: service@graceprom.com

Phone: +86 19045520644

Customer Service Hours:
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
We will respond to your inquiry as soon as possible during business hours.

Company Information

Brand Name: GraceProm

Company Name:
六安迈辉跨境电子商务有限公司
Lu'an Maihui Cross-Border E-Commerce Co., Ltd.

Business Address:
Room 601, Building A, Xiyangyang Industrial Park,
Jin'an District, Lu'an City,
Anhui Province, China

Order & Product Support

For questions about your order, please include your order number and the email address used when placing your order. This helps our support team provide a faster and more accurate response.

For product questions, our team can assist with dress styles, size information, availability, and other details to help you choose the perfect dress for your special occasion.

We Are Here To Help

At GraceProm, customer satisfaction is our priority. We are committed to providing reliable service and helping every customer enjoy a smooth and enjoyable shopping experience.