Privacy policy
Privacy Policy
At GraceProm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.graceprom.com, create an account, place an order, or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit GraceProm or place an order, we may collect certain information necessary to provide our products and services, including:
• Name and contact information
• Email address and phone number
• Shipping and billing address
• Payment information processed through secure payment providers
• Order details and purchase history
• Website usage information, including browsing activity and device information
How We Use Your Information
GraceProm uses collected information for the following purposes:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and service notifications
• Improve our website, products, and shopping experience
• Prevent fraudulent transactions and protect website security
• Provide information about products, promotions, and updates when permitted
Payment Information
GraceProm does not directly store your complete payment card information. Payment transactions are securely processed through trusted third-party payment providers.
Your payment information is handled according to the security standards and privacy policies of the applicable payment service providers.
Cookies and Tracking Technologies
GraceProm uses cookies and similar technologies to improve website functionality, analyze website performance, and provide a better shopping experience.
Cookies may help us remember your preferences, understand visitor behavior, and improve our marketing services.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
• Payment processing providers
• Shipping and delivery partners
• Website hosting and technology providers
• Marketing and analytics service providers
These service providers are only permitted to use your information to provide services on our behalf.
Data Security
GraceProm takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we work to protect your information, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Opt out of certain marketing communications
If you would like to exercise your privacy rights, please contact our customer service team.
Marketing Communications
If you choose to receive promotional emails from GraceProm, we may send you information about new products, special offers, and updates.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Children's Privacy
GraceProm does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.
Third-Party Websites
Our website may contain links to third-party websites or services. GraceProm is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
GraceProm may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Brand: GraceProm
Company: 六安迈辉跨境电子商务有限公司
Lu'an Maihui Cross-Border E-Commerce Co., Ltd.
Address: Room 601, Building A, Xiyangyang Industrial Park, Jin'an District, Lu'an City, Anhui Province, China
Email: service@graceprom.com
Phone: +86 19045520644